In addition to the installation and training services provided by Probel at the time of sale, 24/7 service, which is provided to the customers after sales, is met with great satisfaction by the customers. The company, which has adopted customer satisfaction as its principle, immediately evaluates and provides solutions for customer requests received at the call centre with its specialized support staff.
Every call to our call centre is recorded and the managers and customers can follow the resolution process. According to the reported request, problems are solved with support from the company centre, support with remote connection or on-site staff support. Specialist personnel support is provided for system installation and training, data transfers and transitions are seamless and uninterrupted.
